FAQ
Short answers: USDT deposits and withdrawals, TF2 keys and tickets, fees, Steam errors.
27 questions
Getting started
4What is this site?
An exchange for TF2 keys and Tour of Duty Tickets priced in USDT. Buy and sell instantly or at your own price.
Buy TF2 keysExchange or Trading — what’s the difference?
Exchange: a deal right now at the best current price.
Trading: an order at your price; it fills when a matching order appears.
Where are the items I bought?
In Inventory on the site, right after the deal. Sell them again or withdraw them to Steam.
USDT deposits and withdrawals
6How do I deposit USDT?
- Wallet → “Deposit”.
- Pick a network and an amount.
- Send exactly the amount shown to the address shown (with the tag/memo, if there is one).
It is credited automatically after network confirmations.
How to Buy TF2 Keys with USDT (Crypto)Why such an exact amount?
That is how we recognise your payment. All of it must arrive: if your wallet or exchange takes its fee from the amount, add the fee on top.
I sent USDT, but my balance hasn’t changed
I sent the wrong amount, on another network or without the tag
Such a payment is not credited automatically. Write to support: network, amount, transaction hash. If the money arrived, we credit it manually.
Another coin instead of USDT, or a network that isn’t in your request, may be impossible to recover.
How do I withdraw USDT?
Wallet → “Withdraw”: network, address, amount. The network minimum is in the form.
Most withdrawals go out automatically within minutes; some are checked by an operator first.
How to Sell TF2 Keys and Get USDTCan I cancel a withdrawal?
A transfer already sent on the network can’t be reversed — check the address and network.
Still processing? In Wallet, use “Request cancellation via support”: the withdrawal is paused until support replies.
Keys, tickets and Steam
6How do I deposit keys from Steam?
- Add your trade URL in Steam accounts.
- Inventory → “Deposit”, choose a quantity.
- Accept our bot’s trade offer in Steam and confirm it in the app.
When do deposited items show up?
As soon as Steam completes the trade. If Steam can still reverse it, the items are marked “Protected” and credited automatically at the time shown.
How do I withdraw items to Steam?
Inventory → “Withdraw”, choose a quantity. The bot sends a trade offer — accept it in Steam.
Declined or cancelled? The items return to your inventory here.
Can I sell keys straight from Steam?
No. Deposit them first — only credited items can be sold.
Sell TF2 keysWhere do I find my trade URL?
Open Steam trade offer settings, copy your trade URL and paste it in Steam accounts.
How to Find Your Steam Trade URLCan I link several Steam accounts?
Yes: your sign-in account is the main one, plus up to 10 more added by trade link. See Steam accounts.
Fees and limits
3What is the trading fee?
The exact amount is shown in the form before you confirm.
What do deposits and withdrawals cost?
Depositing USDT or items: free.
Withdrawing USDT: only the network fee, no markup — shown before you confirm. Withdrawing items: free.
Are there minimums and limits?
Deposit and withdrawal minimums depend on the network — see the form.
Trading: up to 200 open orders per market. Bots can use the API.
Steam errors
5Steam is holding my trade (up to 15 days)
That is Steam’s rule: trades are held if the Steam Guard Mobile Authenticator was added less than 7 days ago or the password was reset recently.
We don’t send such trades — the transfer stops. Cancel it in Inventory and try again once the hold is over.
Why Steam Holds Your Trade and How to Remove ItError 25: inventory full
Your TF2 backpack is full: free accounts have 50 slots, premium ones 300.
Free up space or buy any item in the Mann Co. Store — the account becomes premium.
The site can’t see my inventory
Make it public: Steam privacy settings → Inventory → Public.
Only tradable keys and tickets are shown. Steam sometimes doesn’t respond — try again in a minute.
My trade URL is rejected
It must belong to this exact Steam account. After a reset the old URL stops working — copy the new one in Steam and update it in Steam accounts.
The trade offer didn’t arrive or was cancelled
- Open your trade offers — notifications can be late.
- Check your trade URL and any Steam hold.
- Steam sometimes has outages — wait a few minutes.
The status is in Inventory. A cancelled trade takes nothing — just try again.
Security
3Do you see my Steam password?
No. You sign in on Steam’s official page and type the password only there. We receive just your public profile and never ask for the password.
How do I protect my account?
Turn on the Steam Guard Mobile Authenticator: it protects sign-in and is needed for trades without holds. Check the site address before signing in.
How do I avoid scammers?
Never share your password or Steam Guard codes — we never ask for them.
Before confirming a trade, check that the items match what you chose on the site.
Our support is here on the site: Support.
Safe Steam Trading: How to Avoid ScamsDidn’t find your answer?
Open a ticket — we reply right here on the site.
